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New router or WiFi password.

Most routers have a basic configuration preset at the factory. When replacing your home router, for security reasons, it is preferable to change default settings by renaming network’s name and choosing a new password. BAZZ Smart Home Application and products need the new router's information to connect to your home network again.

Troubleshooting tips :

  1. Your BAZZ Smart Home products will automatically recognize WiFi network and connect instantly to your home network again (without having to restart pairing), if you keep same WiFi network’s name and password. Make sure to change your new router default settings to your previous credentials.

  2. If you choose a new WiFi network’s name and password, then you will have to restart pairing your BAZZ Smart Home products. Please see product instructions.